The Story
Finally! The book that helps you deal with irrational, impossible people. Oprahs Book Club 2.0 Because some people are beyond difficult... Lets face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So whats the solution? How do you talk to someone whos out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of allthe downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you cant simply argue it away. The key to handling irrational people is to learn to lean into the crazyto empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do * How instinctive responses can exacerbate the situationand what to do instead * When to confront a problem and when to walk away * How to use a range of proven techniques including Time Travel, the Fishbowl, and the Belly Roll * And much more You cant reason with unreasonable peoplebut you can reach them. This powerful and practical book shows you how.
Description
Finally! The book that helps you deal with irrational, impossible people. Oprahs Book Club 2.0 Because some people are beyond difficult... Lets face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So whats the solution? How do you talk to someone whos out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of allthe downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you cant simply argue it away. The key to handling irrational people is to learn to lean into the crazyto empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do * How instinctive responses can exacerbate the situationand what to do instead * When to confront a problem and when to walk away * How to use a range of proven techniques including Time Travel, the Fishbowl, and the Belly Roll * And much more You cant reason with unreasonable peoplebut you can reach them. This powerful and practical book shows you how.
